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Mastick Senior Center is committed to serving the
residents of Alameda, as well as those of surrounding cities. We
hope you will find our Center a friendly place where you can come
to recreate, socialize with others, find intellectual stimulation
and a number of helpful services. Staff and volunteers are always
available to assist you at any time.
The Mastick Senior Center Code of Conduct adopted
on September 19, 2001, by the Alameda Recreation and Park Department
and the Mastick Senior Center Advisory Board was created to ensure
a warm and supportive environment for all who participate and work
at the Center. We hope these rules will allow Center participants
to feel at ease, create an enjoyable atmosphere for all, as well
as protect the facility we all enjoy using.
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| 1. |
Per the Mastick Senior Center Bylaws of the Advisory Board,
“Mastick Senior Center
membership will be granted upon request to all adults age fifty
(50) years and older.”
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| 2. |
Members
and guests are expected to be considerate of others. Members
and guests are to be treated with kindness, courtesy, and respect.
Take a moment to say hello to others or introduce yourself to
a “newcomer.” Mastick Senior Center’s operation
is dependent upon volunteers and we encourage you to join our
volunteer family. Volunteers should always be treated respectfully.
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| 3. |
Refrain
from using abusive, obscene, threatening, harassing, insulting,
or suggestive language. Avoid making derogatory comments, slurs,
or epithets. Should you at any time be made to feel uncomfortable
by the language or behavior of others, please immediately notify
the Senior Services Coordinator or Senior Services Manager.
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| 4. |
Refrain
from engaging in (or threatening) physical violence, assault,
or battery, including but not limited to unwanted/unsolicited
harmful touching by the use of hands, arms, feet, or legs which
may include pushing, kicking, biting, spitting, punching. Acts
of retaliation against another member, making him/her experience
feelings of fear or uneasiness are prohibited.
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| 5. |
To
protect and enhance the life of our facility and furnishings,
food and drinks are not permitted in the Media and Computer
Room.
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| 6. |
Please
be considerate of others while using equipment. Laying down
or sleeping on the furniture is prohibited.
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| 7. |
Should
you wish to circulate a petition or survey, sell tickets for
an organization or event, or take pictures in the Center, please
seek the approval of the Senior Services Coordinator. Some types
of activities are prohibited in a public building.
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| 8. |
Mastick Senior Center is
a recreational facility offering programming for individuals,
50 and older, with the ability to maneuver independently through
the Center and participate in activities. Individuals must also
be able to care for themselves while partaking in Center activities.
Senior Center staff will determine if members are required to
be accompanied by a care attendant when participating in programs
at the Center. Individuals needing assistance (memory impairment,
incontinence, wheelchair bound, etc.) may conditionally participate
in Center activities with the aid of a care attendant. The care
attendant is required to remain on the premises for the duration
of the visit at Mastick Senior Center. Care attendants meeting
the eligibility criteria (50 and older) are encouraged to participate
in Center activities.
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| 9. |
Members and guests are expected
to maintain an acceptable standard of personal hygiene. Infested
clothing or personal effects or unpleasant body odor, which
may offend other patrons of the Center, is unacceptable.
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| 10. |
Mastick
Senior Center offers a part-time Senior Services Specialist
to provide information and outreach services to seniors, as
well as family members. The Senior Services Specialist is not
available to provide case management services or services normally
provided by a Geriatric Care Manager or social worker.
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| 11. |
Mastick
members using the equipment and services available in the computer
room must adhere to the Mastick Senior Center Computer Room
Guidelines and Alameda Power and Telecom Acceptable Use Policy,
also known as the Mastick Senior Center Acceptable Use Policy
adopted by the Mastick Senior Center Advisory Board at their
September 17, 2003 meeting.
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| 12. |
Drinking
of alcoholic beverages, which may include spirits, liquor, wine,
beer and every liquid or solid containing alcohol by volume
and which is fit for beverage purposes either alone or when
diluted, mixed or combined with other substances is prohibited
at Mastick Senior Center, except as authorized by a permit issued
by the City Attorney’s office.
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| 13. |
When
using the Mastick parking lot, please adhere to posted signs
regarding rules and right of way.
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| 14. |
Smoking within 20 feet of an entrance to Mastick Senior Center
is prohibited per California Government Code Sections 7596-7598
which prohibits smoking within 20 feet of a main entrance, exit,
and operable window of all public buildings. Mastick Senior
Center is a division of the Alameda Recreation & Park Department
and is a City owned and operated public facility. Smokers are
required to smoke in the center of the Mastick courtyard in
the fountain area. In addition, smokers are invited to smoke
20 feet from any entrance on the Bay Street side or parking
lot side of the building.
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| 15. |
Leaving or stowing shopping carts and/or other personal possession
at the Center is NOT ALLOWED. Members are permitted to bring
privately-owned carts to the Center for participation in the
Brown Bag Program, Craft Classes, and Dance Classes. Mastick
is not responsible for lost or stolen property and reserves
the right to dispose of abandoned property.
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Behaviors described above will be addressed by following these procedures:
1st Incident: Counseling with Center
Coordinator, followed by letter to member. Copy of letter to Division
Manager.
2nd Incident: Counseling with verbal
warning with Center Coordinator and Division Manager, followed by
letter to member.
3rd Incident: Suspension (up to
1-3 months and/or permanent expulsion, depending upon severity of
the offense) from Center documented by letter to member.
Depending on the nature and severity of the behavioral
offense, staff reserves the right to enforce immediate suspension
or appropriate measure(s).
Senior Center members returning to the Center in violation of the
suspension order will be asked to leave by Senior Center staff.
Should this approach be unsuccessful, the local police may be called
to protect the safety and welfare of others.
Amended, February 2006
January 2006
April 2005
September 17, 2003
Code of Conduct/dir:JK
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